Marketing, Advertising & Content Management at CBA Learns About Supervision Models of Service Delivery
CBA Blog Volume #9
Becoming a full-time employee of CBA has been one of the best things to ever happen to me in all of my professional career. Since coming on board, there has been a huge learning curve in having a solid understanding in what CBA is all about. From all of the services we provide, to what our staff members do on a daily basis, there is new information that is always presenting itself to me! At times it can be overwhelming, but overall it is what keeps my job extremely interesting. This level of intrigue, not only spikes my interest, but also motivates me to want to immerse myself more in what everyone in the company does on a day-to-day basis.
A few weeks ago, I was invited to the upcoming Supervisors’ meeting in Lexington. The meeting, which was held at our Lexington office, happens once a month and is a great way for all of the clinical supervisors to come together to discuss their current agendas, regulations, along with any other pertinent topics. When I was first invited to the meeting, I was honestly not sure what to expect; being new to the field of Behavior Analysis. I was also unsure if I would be able to effectively digest and comprehend most of what was being discussed in the first place!
That being said, I was still looking forward to attending the meeting to observe and learn more about our supervisors, and CBA as a whole. “The point of these meetings is to get all of the brains together,” said Executive Program Director, Sharon Trew. “We all know that not one person is going to be the one with all of the answers.”
Upon arriving at the meeting, I was greeted by some familiar faces. Sharon, along with Clinical Supervisors, Megan Durbin and Sable Doucette, were in attendance. With both of them being from our Louisville office, along with Dyan, it was great to have some people that I directly worked with there to refer to if I had any questions, or needed more information. Other supervisors in the meeting, were our Lexington supervisors Jacob Powell, Mariah Huffman, Ashley Ratliff, along with our Northern Kentucky Supervisor, Brandie Preston. “The team that was in here today, we’ve all gotten here for a reason,” said Dyan Hyman, Associate Clinical Director. “We’ve done the work, and we’ve all got the interest, and bring something to the table.”
The meeting started off with some basic housekeeping items, and what topics would need to be discussed. Right-off-the-bat, I knew this was going to be an interesting meeting, engagement that was going on between everyone in attendance. As I’ve mentioned in previous blog posts, I’ve always found it be very interesting how Behavior Analysts love to talk about this field. Needless to say, this meeting seemed to be more like a gathering of friends discussing topics of general interest, versus a mandatory meeting, motivated by occupational obligation. “This is a way of life for us, and we’re so passionate about it,” said Sharon.
A number of topics were discussed during the actual meeting. One of the more highlighted topics was that of specific curriculums being tailored. Specifically, this had to do with the new Supervision Curriculum, where in all clinicians had to check in with their supervisor on a weekly, bi-weekly or monthly basis. This is set in place to keep everyone on the same page and accountable when it comes to the care of our participants. By routinely checking in with the supervisor, clinicians can also get sound advice and feedback, which in return will help them improve in their positions. I found this to be interesting in the sense that something that can be as simple as checking in on a regular basis, can be taken for granted, and the benefits forgotten. This curriculum is extremely valuable, and will definitely help CBA improve its ever-growing list of services.
Another topic that was brought up, was that of people should communicate within the company. In this field, empathetic communication plays a huge part in how any company like this functions successfully. As the topic was further discussed, one interesting point that was brought about was that in how you communicate on a person-to- person basis. You may be able to speak to one person in one manner, but you may have to communicate with another person in a completely opposite way. Doing this not only respects the type of person and communicator that they are, but also allows them to express their concerns freely, which indirectly brings out their best work.
Overall, this meeting is an experience I definitely won’t forget. A lot of the time, when we are in the workforce, we tend to take face-to-face interaction for granted, but it is these types of meetings that can make all of the difference. CBA is a company which thrives of genuine interaction on a daily basis, and it is oh so important to cultivate the evolution of ideas via the means of collaboration. When we bring like-minded and brilliant people together, the results can change the course of a company for the better. CBA is in the business of bringing quality of life to its participants, their families and clinicians. Without the fostering of fresh ideas, this quality of life would never be able to be fostered. Once again, as repeated so many times before; teamwork most certainly makes the CBA dream work!
CBA’s core values and mission are the foundation for everything we do in the community. You must work together in a community to make big changes!
Supervisors & Team Leaders Need Resources and Support From Their Managers & Directors To Be Effective